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09BAH07 MANAGING INTERPERSONAL EFFECTIVENESS
4 0 0 4
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UNIT
I |
KNOWING ABOUT
ONESELF AND PRESENTATION OF SELF |
12 |
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Self Definition and Perception - Self Schemes - Gaining self knowledge - Self Awareness and Self
Effectiveness - Self Presentation
Motives and Strategies - Self Monitoring -Impression Management |
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UNIT
II |
VERBAL
COMMUNICATION AND INTERPERSONAL COMMUNICATION
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12 |
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Communication and Language - Models of Communication - Oral - Qualities and profile of a Good
Speaker - Written - Clarity and
Simplicity - Styles in Written
Communication - Barriers in
Interpersonal Communication - Ways to
Overcome Barriers - Techniques in
improving Interpersonal Communication - Transactional Analysis |
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UNIT
III |
NON-VERBAL
COMMUNICATION AND ASSERTIVE TRAINING |
12 |
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Paralanguage - Eye Contact - Facial Expression - Kinesics -
Body Language - Nature and
Importance - Relevance to
Organizational Life - Assertion and
Aggression - Assertive Writing - Being Assertive with Oneself - Enhancing Individual Assertiveness |
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UNIT
IV |
TRANSACTIONAL
ANALYSIS |
12 |
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Ego States - Type of
Transactions - Time Structures - Withdrawal, Rituals, Pastimes, Games - T.A
types for Performance Interviews - Advantages and Disadvantages of T.A
Development Planning with
Subordinates |
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UNIT
V |
COUNSELING |
12 |
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Steps and Elements in Counseling - Counseling as Helping Strategies - Anxiety and Stress - Counseling to
develop Organizations - Training for Counseling.
TOTAL: 60 |
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TEXT BOOKS: |
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Sl.No. |
Author(s) |
Title of the
Book |
Publisher |
Year of
Publication |
|
1. |
Venkatapathy R and Jackson.P T |
Managing Interpersonal Effectiveness |
Adhithya Publishers |
2003 |
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REFERENCE BOOKS: |
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Sl.No. |
Author(s) |
Title of the
Book |
Publisher |
Year of
Publication |
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1. |
Fishert Uray |
Getting to Say Yes; Negotiating an Agreement With out
Giving In |
Alia |
1993 |
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2. |
RobertL Gibson and Mariamme H Mitchell |
Introduction to Counseling and Guidance |
Prentice Hall
of India
Sixth Edition |
2005 |
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WEB URLs:
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