|
09BAS 08 KNOWLEDGE MANAGEMENT SYSTEMS
4 0 0 4
|
UNIT
I |
INTRODUCTION |
12 |
|
KM Value Proposition - Drives
of KM - Knowledge Centric Drives - Technology Drivers - Organizational
Structure Based Drivers - Personnel Focused Drivers - Process
Drivers - Economic Drivers - Creating the Knowledge Edge |
|
UNIT
II |
KNOWLEDGE
TRANSFORMATION |
12 |
|
Conversion Process - Knowledge
Categories - Components - KMS - Difference with Data Warehouse - Internet Vs Extranet - Survival Imperative |
|
UNIT
III |
ROADMAP |
12 |
|
Counseling Goals - Infrastructural
Evaluation - KM System Analysis - Design and Development - Deployment-
Metrics for Performance Evaluation |
|
UNIT
IV |
AUDIT
AND ANALYSIS |
12 |
|
Planning - Conducting
the Knowledge Audit - Selecting the Audit Method |
|
UNIT
V |
K.M.TEAM |
12
|
|
Team Composition and Selection
Criteria - Sizing Issues - CKO, CIO,CFO and CEO - CKO`s
Technical and Organizational Functions - Counselor`s Skills - Effective
Counselor Portrait - Counselee
Factors
TOTAL: 60 |
|
TEXT BOOKS: |
|
Sl.No. |
Author(s) |
Title of the
Book |
Publisher |
Year of
Publication |
|
1. |
Amrit Tiwana |
The Knowledge
Management Tool Kit |
Pearson
Education
Second
Edition |
2004 |
|
2. |
Elias M.Award
and
Hassan M
Ghazhi |
Knowledge
Management |
Pearson
Education |
2004 |
|
REFERENCE BOOKS: |
|
Sl.No. |
Author(s) |
Title of the
Book |
Publisher |
Year of
Publication |
|
1 |
Irma Becarra, Avelino and Rajiv Sabherwal |
Knowledge
Management and KM Software Package |
Prentice Hall
|
First
Edition
2004 |
|
2 |
Todd.R.Groft
and
Thomas P
Jones |
Introduction
to Knowledge Management and KM Software Package |
Butterworth
Heinemann
Publications |
2003 |
|
3 |
Madanmohan
Rao |
Knowledge
Management Tools and Techniques |
Elsenier
India Private Ltd
New Delhi |
2005 |
|
WEB URLs:
|
|
